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How to check why PPC performance changed

There are lots of moving pieces in PPC campaigns and that can make it challenging to pinpoint the cause when performance changes. An investigation into the cause of the change can either be top-down or bottom-up. Here we’ll cover both ways to investigate the root cause and we’ll also share …

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Reimagining the marketing funnel for the disrupted customer experience

Marketing funnels can help to convert your visitors into customers. However, this hardly ever happens. I have seen so many projects where the company didn’t take into account an ever-changing marketing funnel and failed to convert more visitors. Lots of conversion rate “experts” also advise setting up funnels, analyzing the …

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Freshworks acquires customer success service Natero

  Customer engagement service Freshworks, which you may still remember under its old name of Freshdesk, today announced that it has acquired Natero, a customer success service with some AI/ML smarts that helps businesses prevent churn and manage their customers. The acquisition, Freshworks CEO Girish Mathrubootham told me, will help …

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US Government Warns of Drones That Send Data to China

  Drone aircraft used to be prohibitively expensive, but now you can buy a camera-equipped drone that talks to your smartphone for under $100. The US Department of Homeland Security has issued an alert that drones manufactured by Chinese firms might have become a little too accessible. The DHS says …

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