Several high-level Apple services are experiencing issues and outages on Wednesday morning, Apple has confirmed. These issues are impacting a number of consumer-facing services, including Apple Music and Radio, Apple Books, and the App Store platforms across both iOS devices and Mac.
For some users, the services are down. For example, there were reports circulating this morning that users were having problems streaming music through Apple Music or using iTunes. Other have noticed strange problems cropping up on the App Store — like app search results that only returned a small handful of top apps related to the search term.
Even when the services are partially up, they’re sometimes much slower to load than usual — meaning users may see blank pages for several seconds before the page is populated with its usual content.
At the time of the initial reports, Apple’s Status page didn’t reflect these issues, as it showed all services as being available. That has since changed. Now, the page displays outages are occurring across the App Store, Apple Book, Apple Music, Apple Music Radio, iTunes Store, Mac App Store and Radio.
The Apple Support Twitter account has also posted about the outage, but has yet to provide details about what has happened or when it might be resolved.
What’s concerning is that the account replied to a tweet with a complaint from a user who said they couldn’t reset their password — an indication that the outages could be impacting other types of backend services, as well.
— Apple Support (@AppleSupport) February 3, 2021
The outages, after initial publication, expanded to other services, including iCloud Backup, iCloud Drive, iCloud Notes, iCloud Storage Upgrades, and Photos, on the System Status page.
Apple did not provide further details as to the cause.
Update, 2/3/21 12:38 PM ET: The status page shows the outages as resolved.