Tag Archives: customers

Processing…Please wait. Search Engine Land » Channel » Analytics & Conversion » Don’t miss out on what your customers actually want Opinions expressed in this article are those of the sponsor. Search Engine Land neither confirms nor disputes any of the conclusions presented below. We’re told hindsight is 20/20. But …

  If you have a pacemaker, Apple wants you to know the iPhone 12 might not mix well with your current hardware. The company has updated a support document to discuss the risks of pacemaker usage near an iPhone 12 after researchers found that the device could put a pacemaker …

  Credit: Igor Golovniov/SOPA Images/LightRocket via Getty Images Smartphones are, unfortunately, disposable pieces of technology. They’re hard to repair, have limited software support, and carriers constantly push upgrades. However, ATT has taken things to the extreme with its latest email to customers. Using clumsy and profoundly misleading language, ATT has …

can now respond to customers in Messenger Facebook is launching a new inbox on Messenger today to make it easier for business owners to respond to incoming customer messages from the same app they use to message friends and family. The update will allow businesses to manage all their communications from a …

Voice search now accounts for 20% of queries on Google’s mobile app and Android devices. Inbound call volume is continuing to increase even as messaging apps and chatbots become more popular. Facebook expects 37 billion call conversions by 2019, as social media’s share of mobile calls to businesses explodes. These …

Managing enterprise deployments isn’t like handling consumer hardware. Large companies tend to have much longer deployment life cycles, they don’t like to take chances with mission-critical infrastructure, and they demand high reliability and short service times. One thing consumers and enterprise customers do have in common, however, is that shipping them …

Consumers today view display ads on their smartphones. And when they convert, many prefer to call. Display advertising drove over 28 billion calls in 2016, and marketers must change how they measure and optimize display campaigns to be successful in 2017. Read this playbook from DialogTech and learn how to: …

Back in 2015, we covered how Vizio was using its new smart TVs to gather data on the viewing habits of all US customers, then sending that data back to itself to sell to third party advertising companies. What made the breach of customer trust particularly egregious was the fact …

Comcast is launching a new app called Xfinity Stream, which will replace its older Xfinity TV app on mobile devices, as well as deliver a host of features for cable subscribers, including access to live TV, on-demand programming, DVR recordings and more. But the app serves another purpose, as well: Like the TV app …

Walmart is today rolling out an updated app that will allow those visiting the store’s Pharmacy or Money Services desk to skip having to wait in line, the company says. After entering their personal information in the app, customers can order prescription refills or fill out other necessary paperwork from their phone. When …