Tag Archives: angry

One of the toughest aspects of working in a call center is dealing with customers who, for whatever reason, refuse to behave in accordance with the fact that the representative on the other end of the line is a human being. Beyond the immediate stress of dealing with an angry …

Image: gaelx/Flickr (Creative Commons) A British tabloid recently published a story about how Anonymous – the hacktivist organisation that has targeted many governments – threatened the BBC to DDoS their systems unless they reinstate Jeremy Clarkson. According to the report – we’re refusing to link to the original article because …