If you own SEO at a multi-location brand (or an agency that works with them), it can be hard to sleep at night. Once upon a time, we were approached by a multi-location retailer about a Google My Business (GMB) problem. Apparently, at some point, Google updated the phone number …
Read More »Report: Customer satisfaction with search drops, in social Google+ beats Facebook
Earlier this week the American Customer Satisfaction Index (ACSI) released its “e-business” report. The category includes search, social media and news and information sites. Social media held steady, while the search and online news sectors declined vs. last year. In the aggregate “search engines” dropped in customer satisfaction by 1.3 …
Read More »SearchCap: ASCI rankings, featured snippet quiz & consumer behavior
Below is what happened in search today, as reported on Search Engine Land and from other places across the web. From Search Engine Land: Featured snippets: How much do you really know about them? [QUIZ]Jul 28, 2017 by Stephan Spencer Think you’re an expert on featured snippets? Then put your …
Read More »Search in Pics: Google movie theatre sign, rooftop subway car & wacky office room
In this week’s Search In Pictures, here are the latest images culled from the web, showing what people eat at the search engine companies, how they play, who they meet, where they speak, what toys they have and more. Google Chicago has a subway car on their rooftop: Source: Twitter …
Read More »Google remembers the Silent Parade of 1917 on its 100th anniversary
Today’s featured Google Doodle on the US home page honors the Silent Parade of 1917 on its 100th anniversary. The Silent Parade of 1917 included approximately 10,000 African Americans marching down Fifth Avenue in New York City in response to the East St. Louis Riots of 1917. It was the …
Read More »Report: Customer satisfaction with search drops, while Google+ beats Facebook
Earlier this week the American Customer Satisfaction Index (ACSI) released its “e-business” report. The category includes search, social media and news and information sites. Social media held steady, while the search and online news sectors declined vs. last year. In the aggregate “search engines” dropped in customer satisfaction by 1.3 …
Read More »How local businesses can turn the threat of on-demand deliveries to their own advantage
As a digital marketer, you have to stay on your toes. It sometimes feels like new market disruptions have become an annual rite of passage. What were once generational, seismic changes are now just the normal order of business. The latest development in a long line of digital commerce revolutions …
Read More »Featured snippets: How much do you really know about them? [QUIZ]
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Read More »How to tell whether a site is adaptive or responsive
As most SEOs are aware by now, there are three main techniques for serving mobile website content: responsive design, adaptive design (also called dynamic serving), and separate mobile URLs. While it’s easy to identify separate mobile URLs just by looking at your browser’s address bar, telling responsive and adaptive sites …
Read More »2017 Webinar Benchmarks Report
For this report, ON24 looked at more than 16,000 webinars delivered by over 1,000 organizations from around the world to detail the entire lifecycle of a webinar, including webinar promotion and registration metrics, webinar interactivity metrics, audience viewing habits, and both live and on-demand attendance and conversion metrics. Inside this …
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